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Job Title: Administrative Assistant for Warranty Department
Job Status: Non-Exempt – Hourly
Benefits: Quality Health Insurance, Voluntary Dental/STD/LTD/Life available, $25,000 Life Insurance policy, review following 90 days.
Wage: 18-22/hour
Duration: 6 months with the potential of permanent placement
Location: Ridgefield
Schedule: 8 hours, flexible
Position Summary
The Warranty Scheduler is to provide support to the Field Service Manager with scheduling the home warranty appointments, as well as additional clerical support, as needed by the Field Service Manager.
Essential Duties include (but are not limited to)
Qualifications:
Warranty Scheduler Admin
Job Description
Job Title: Administrative Assistant for Warranty Department
Job Status: Non-Exempt – Hourly
Benefits: Quality Health Insurance, Voluntary Dental/STD/LTD/Life available, $25,000 Life Insurance policy, review following 90 days.
Wage: 18-22/hour
Duration: 6 months with the potential of permanent placement
Location: Ridgefield
Schedule: 8 hours, flexible
Position Summary
The Warranty Scheduler is to provide support to the Field Service Manager with scheduling the home warranty appointments, as well as additional clerical support, as needed by the Field Service Manager.
Essential Duties include (but are not limited to)
- Provide excellent customer service to homeowners, builder contacts and our inside sales representatives for service scheduling & ordering parts via phone calls, text and email
- Process and schedule warranty work orders that are received
- Monitor internal work orders for specific jobs for completion and scheduling, where applicable
- Receive date change notifications and confirmations
- Communicate with builders with regarding completed work orders, as well as any other issues that may arise
- Monitor warranty email and respond accordingly
- Cross-Train for Installation Scheduling for coverage as needed
- Monitor & report key schedule accuracy metrics for Customers and Field techs to appropriate manager
- Collect and communicate job information warranty technicians
- Work as a team-player with all employees
- Other duties as assigned
Qualifications:
- Minimum 1-year Scheduling Experience Required
- Knowledge of Outlook and Microsoft Office Suite
- Excellent written and verbal communication skills
- Self-motivated person able to maintain their level and quality while working autonomously, able to prioritize work and meet deadlines
- Excellent computer skills including experience working with spreadsheets and formulas, databases, web applications, and word processing
- Able to sit for extended periods of time
- 10-key and 45 WPM typing skills
- Able to accept constructive feedback
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Ready to take the next step in your career? Explore job opportunities in the vibrant area surrounding Ridgefield, Washington. This picturesque city in the Evergreen State offers a unique blend of small-town charm and big-city amenities, making it an ideal place to grow both personally and professionally. From the stunning views at Ridgefield National Wildlife Refuge to the eclectic art galleries like Artful Attic and bustling restaurants serving local delicacies like Pacific Northwest seafood, there's no shortage of enchanting features to discover. Whether you're into outdoor adventures at the Ridgefield Outdoor Recreation Complex or catching a show at the Old Liberty Theater, this area has something for everyone. Don't miss out on the chance to join this thriving community and further your career in Ridgefield, WA!