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Technical Support/CSR

Cornelius, OR 97113

Industry: Operations/Administrative Job Number: 81451

Job Description


OPTI STAFFING GROUP IS HIRING!
Position: Technical support/ CSR
Location: Cornelius, OR
Pay: $20-$25 DOE
Schedule: 8AM-4:30PM
Who We Are:
Our client is a local family-owned manufacturer that has been in business for over 50 years. They main product that they produce is lab equipment and other supporting tools for laboratories to a global marketplace.
What You’ll Do:
As a Technical Support/CSR, you will play a pivotal role in assisting customers with technical inquiries, troubleshooting issues, and providing top-notch customer service. Responsibilities include resolving technical problems, documenting customer interactions, and ensuring customer satisfaction through effective communication.

What’s In It for You:
  • $20-$25 DOE
  • 100% medical paid with multiple plans
  • Opportunity to work in a collaborative and supportive team environment.
  • Professional development and growth opportunities.
  • Contribution to a company dedicated to excellence and a very family friendly environment.

What You Need to Have:
The Musts:
  • 2 years customer service
  • Proven experience in technical support or a related field.
  • Excellent problem-solving and communication skills.
  • Ability to handle customer inquiries and technical issues with patience and professionalism.
  • Detail-oriented with accurate documentation skills.
  • Proficiency in relevant software and technical tools.
  • Excellent verbal and written communication skills
Preferred:
 
  • Technical certifications or relevant training.
  • Previous experience in a technical customer service role.

Next Steps:
Please respond with an updated resume! Call Preston at 971-246-8428 or Chris at 971-246-8423 to schedule an interview!
#LI-CP1

Meet Your Recruiter

Preston Jewell
Operations Recruiter

I am Oregonian born and raised, who loves the outdoors and spent my youth exploring the woods surrounding my hometown. I try to focus my life now on helping people as much as I can and giving people resources to improve their lives themselves. My favorite thing about working at Opti is that we focus on doing our best to match our candidates and clients together in a way that will lead to long term success for both parties!

 

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