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Service Writer
2420 NW Campus Dr. Ste. C Estacada, OR 97023 US
Job Description
Service Writer
Location:Â Estacada, OR
Pay:Â Â $45K - $75K + Commission & Bonuses (Average of $10K- $25K)
Schedule: 8:00am – 5:30pm M - F
Who we are:
We are an independent Automotive Repair Shop that has strong community roots and a family feel work environment. If you are looking for a stable job with competitive pay and a comfortable working environment, then we might be a great fit for you! We have been in business since 1996 and most of our business is repeat business and a lot of our new business is from word of mouth from our happy and established customers. We are looking for someone who has experience in the automotive industry and has great customer service and communication skills, is dependable, has impeccable attention to detail skills and basic computer skills. If this sounds like you, then we want to meet you!
What’s in it for You:
- Competitive Salary + Commission and Bonuses
- Medical Insurance or Medical Insurance Allowance (tailored to each person’s specific needs)
- 1 week vacation to start and it increases with each year of employment.
- Employee Discount
- No weekends!
What You’ll Do:
- Facilitation in scheduling and organizing vehicles checking in and out and communicating with customers about their concerns and needs regarding their vehicles.
- Coordinating with and selling to customers preventive maintenance and repairs for their vehicles based on manufacturer recommendations as tailored to each vehicle to support long vehicle life and customer satisfaction.
- Clearly communicating to technicians what is to be addressed.
- Preparing and presenting reports and estimates, and clearly communicating to customers the results of inspections and testing as presented in estimates, as well as repair results.
- Keeping paperwork in order and flowing properly in the office.
- Ordering parts for sold work.
- Billing customers.
Qualifications:
- Valid driver's license and good driving record
- Basic computer skills (MS Suite)
- Maintain clean work area and professional appearance
- Dependability
- Excellent written and verbal communication skills
- Superior organizational and problem-solving skills
- Strong attention to detail
- Growth mindset
- Teachable
- Clean, professional appearance, without exposed tattoos or conspicuous piercings.
Next Steps:
Click ‘Apply’ and you are halfway there! You can also reach out to Mischa at 503 262-8700 or by email at [email protected]
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