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Service Manager (Mechanical)
12314 134th CT NE Redmond, WA 98052 US
Job Description
Opening: HVAC Service Manager
City:Â Redmond, WA
WHO THEY ARE:
We were established over 20 years ago, and from that point forward, we've experienced consistent growth, primarily through recommendations and referrals.
Currently, we stand as one of the premier HVAC service providers in Seattle. We are committed to delivering top-tier service at competitive prices. We are dedicated to continually recruiting the most talented individuals and investing in their development. As a local HVAC company, we ensure our technicians receive the finest training, ongoing education, access to top-notch tools and resources, and the opportunity to share in our success.
This is a place where individuals can establish themselves, advance their careers, and cultivate trusted relationships with both clients and fellow professionals in the industry.
WHAT YOU’LL DO:
- Support the Account Management staff with managing projects including providing customer service and technical assistance.
- Communicate with customers in a high-volume environment via phone, email, and in person.
- Utilize multiple databases/technology sources to help maintain project schedules and release equipment.
- Review and track open orders, providing updates to internal and external stakeholders.
- Process credits for customer returns and freight claims for damaged goods.
- Prepare estimates, submittals, and orders using manufacturer databases and Dorse software packages.
- $65,000-100,000/year to start, DOE
- Generous commission structure on top of salary
- Company contribution to medical, dental, and vision insurance
- Paid Time Off (PTO)/Paid Vacation
- Paid holidays
- 401k with company match
- 3+ years of prior HVAC experience required.
- Plumbing experience is a plus.
- Prior estimating experience preferred.
- Strong written and oral communications skills are essential.
- Experience working in a high-volume business.
- Strong technical/database acumen is required including proficiency in Microsoft Office software, Salesforce, CRMs, and partner databases.
- HVAC Equipment Knowledge is required.
- Must be passionate and positive about serving customers and co-workers.
- Must be able to recognize and seize opportunities.
- Must work well independently and with a team.
- Must demonstrate exceptional interpersonal skills.
If you’re interested in applying for this amazing opportunity, please send your resume to Jeff Miller at [email protected] NOW to secure your interview today – we’re looking to schedule interviews as soon as this week! Or just give us a call at (206) 456-3684!
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Meet Your Recruiter
Jeff Miller
Executive Recruiter
I am born and raised in the Seattle area, and have never lived anywhere else. My wife, daughter, and I live in Renton, which is a perfect location for us. We live near all our friends and family, and we love taking advantage of all that the Northwest has to offer. Like the rest of my family, I graduated from the University of Washington, and am a huge Huskies fan. Most of my free time is spent spending time with my family, but besides that, I am a big Mariners and Seahawks fan (Bring back our Sonics!), and I coach high school basketball, which is a passion of mine. I love helping kids develop both on and off the court, and find it very rewarding to see former players as they get older and grow into young adults. Since graduating from college, I have had a number of jobs, but none that I really loved – until I started at Opti. The amazing culture that has been established is what I’ve been looking for. I love being able to help so many people – the satisfaction that comes from making that perfect fit drives me to work every day. I work with the best team, and I love coming to work and learning more each day.
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