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Service Coordinator
139 East 51St Avenue , Suite 100 Anchorage, AK 99503 US
Job Description
Opening: Service Coordinator
Location: Anchorage, AK
Pay: $23 - $25
COMPANY INFO:
Opti Staffing Group is excited to collaborate with a leading company specializing in security and fire systems. They are currently seeking a Service Coordinator who is adept at ensuring efficient service operations and fostering strong client relations.
WHAT YOU’LL DO:
- Manage and optimize service delivery for a portfolio of client accounts.
- Oversee comprehensive aspects of the Customer Support Program, which includes scheduling services, monitoring financials, managing contracts, and coordinating with stakeholders.
- Maintain regular, proactive communication with clients and subcontractors to manage and schedule routine maintenance.
- Organize and lead client meetings to discuss service updates and preventive maintenance plans.
- Execute additional responsibilities as necessary to support overarching service objectives.
REQUIREMENTS:
- Excellent communication skills, with a strong ability to manage customer relations and provide support under pressure.
- Customer-oriented with a proactive approach to addressing and resolving potential issues.
- Proficient in using Microsoft Office applications, especially Outlook, Excel, and Word.
- Basic financial acumen, with an understanding of managing accounts receivable/payable and purchase orders.
- Strong organizational skills, capable of managing multiple projects and tasks seamlessly.
- Education: A college degree or equivalent practical experience is required.
- Minimum Experience: 3-5 years in administrative, dispatch, or customer service roles, preferably in a technical or service-focused environment.
- Construction industry experience is a plus, though not required.
BENEFITS:
- Competitive salary and compensation plan.
- Company Holidays and Paid Time Off.
- Comprehensive medical, dental, and vision plans.
- Life insurance and disability coverage.
- 401K Matching Plan.
- Colleague Assistance Program.
- Wellness Program and much more, fostering a supportive and inclusive environment.
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7006 and we’ll set up a time to meet!
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Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
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