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Service Account Rep

Anchorage, AK 99503

Industry: Operations/Administrative Job Number: 81727

Job Description

Opening: Service Account Rep
Location: Anchorage, AK
Pay: $25- $30

Opti Staffing Group is excited to partner with a leading company in the security and fire systems industry. As a company that puts its people first, they are looking for a Service Account Representative to join their team and help drive our commitment to excellent service delivery and customer satisfaction.

  • Oversee and ensure exceptional service delivery across your assigned client accounts.
  • Manage all aspects of the Customer Support Program, including coordinating service schedules, managing financial transactions, and overseeing contract management activities.
  • Maintain regular contact with clients and contractors to ensure seamless operation and satisfaction on monthly maintenance schedules.
  • Conduct regular meetings with clients to discuss their account status and plan for upcoming maintenance needs.
  • Take on other responsibilities as needed to support the team and enhance service delivery.

  • Excellent communication skills, with a strong ability to manage customer relations and provide support under pressure.
  • Customer-oriented with a proactive approach to addressing and resolving potential issues.
  • Proficient in using Microsoft Office applications, especially Outlook, Excel, and Word.
  • Basic financial acumen, with an understanding of managing accounts receivable/payable and purchase orders.
  • Strong organizational skills, capable of managing multiple projects and tasks seamlessly.
  • Education: A college degree or equivalent practical experience is required.
  • Minimum Experience: 3-5 years in administrative, dispatch, or customer service roles, preferably in a technical or service-focused environment.
  • Construction industry experience is a plus, though not required.

  • Competitive salary and compensation plan.
  • Company Holidays and Paid Time Off.
  • Comprehensive medical, dental, and vision plans.
  • Life insurance and disability coverage.
  • 401K Matching Plan.
  • Colleague Assistance Program.
  • Vehicle reimbursement plan.
  • Wellness Program and much more, fostering a supportive and inclusive environment.

Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7006 and we’ll set up a time to meet!
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the
Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.

Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.

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About Anchorage, AK

Ready to embark on an exciting career journey in Anchorage, Alaska? Explore our job opportunities and discover the endless possibilities for growth and success in this vibrant city. Anchorage, the largest city in the state of Alaska, offers a unique blend of urban amenities and breathtaking natural landscapes. Imagine being able to immerse yourself in the rich history and culture of the Alaska Native Heritage Center, catch a show at the Alaska Center for the Performing Arts, or witness the stunning Northern Lights at Flattop Mountain. Savor the delicious local seafood cuisine, go kayaking in the pristine waters of Turnagain Arm, or take a hike in Chugach State Park on your days off. Join us in Anchorage and experience a one-of-a-kind career adventure in the Last Frontier!