SEARCHING FOR NEW CAREER OPPORTUNITIES?
Let Opti Staffing Group s professional recruiters help you identify and explore your options.
Opti Staffing Group
https://www.optistaffing.com/wp-content/uploads/2020/02/logo-sq.png
http://www.optistaffing.com
http://www.optistaffing.com
true
Opti Staffing Is Hiring for a Scheduler / Customer Support Specialist!
Position: Scheduler / Customer Support Specialist
Location: Clackamas, OR 97015
Pay: From $24 - $28 per hour, with opportunities for growth
Schedule: Full-time, Monday to Friday, 8 AM to 5 PM (No less than 40 hours per week)
Who We Are:
Opti Staffing is hiring for a Scheduler / Customer Support Specialist for a leading company offering high-quality products and services. With three retail locations in the Portland Metro area and a dedicated service and installation department, we are a busy and growing team.
What You’ll Do:
As the Scheduler / Customer Support Specialist, you’ll be an essential part of the service and office team. You’ll manage the dispatching and scheduling for our field service technicians, ensuring efficient and accurate schedules. This fast-paced role requires multitasking, organizational skills, and attention to detail.
Key responsibilities include:
Please respond with an updated resume! To apply, reach out to:
Brian Robles: [email protected], 360-553-7219, or schedule using the following link https://calendly.com/brian-robles
Daniella Demarre: [email protected] or 360-553-7221
#Li-BR1
Looking forward to connecting!
Scheduler/ Customer Support Specialist
10560 SE Hwy 212 Clackamas, OR 97015 US
Job Description
Opti Staffing Is Hiring for a Scheduler / Customer Support Specialist!
Position: Scheduler / Customer Support Specialist
Location: Clackamas, OR 97015
Pay: From $24 - $28 per hour, with opportunities for growth
Schedule: Full-time, Monday to Friday, 8 AM to 5 PM (No less than 40 hours per week)
Who We Are:
Opti Staffing is hiring for a Scheduler / Customer Support Specialist for a leading company offering high-quality products and services. With three retail locations in the Portland Metro area and a dedicated service and installation department, we are a busy and growing team.
What You’ll Do:
As the Scheduler / Customer Support Specialist, you’ll be an essential part of the service and office team. You’ll manage the dispatching and scheduling for our field service technicians, ensuring efficient and accurate schedules. This fast-paced role requires multitasking, organizational skills, and attention to detail.
Key responsibilities include:
- Responding to service inquiries and delivery requests via phone and email
- Prioritizing and scheduling service and delivery needs based on urgency and technician availability
- Using scheduling software to manage work orders and job details
- Scheduling deliveries and installations, ensuring proper coordination and manpower allocation
- Monitoring potential scheduling issues and addressing them proactively
- Maintaining accurate records and documentation for service calls, issues, and backorders
- Communicating with customers, vendors, and corporate staff to ensure seamless service
- Benefits after 60 days: Medical, Dental, Vision, and Life insurance
- Paid time off & paid holidays
- 401(k) Match
- Performance Bonus
- Working with a great team with long-term staff tenure
- Opportunities for growth and career development
- At least 2 years of customer service experience (any field)
- Strong verbal and written communication skills with excellent phone presence
- Proficiency in Microsoft Word and willingness to learn new software
- Problem-solving abilities and a customer-focused mindset
- Strong organizational skills and ability to adapt quickly to changing priorities
- Self-motivation, dependability, and strong attention to detail
- Effective time management and ability to meet deadlines
- Ability to work in a fast-paced, decision-oriented environment
- High level of professionalism in all customer interactions
- Strong attention to detail and ability to prioritize tasks
- Reliable, punctual, and committed to providing exceptional service
- Experience with scheduling software or dispatch systems
- Experience in a similar customer support or service coordination role
Please respond with an updated resume! To apply, reach out to:
Brian Robles: [email protected], 360-553-7219, or schedule using the following link https://calendly.com/brian-robles
Daniella Demarre: [email protected] or 360-553-7221
#Li-BR1
Looking forward to connecting!
Meet Your Recruiter
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Clackamas, OR
Explore exciting job opportunities in the vibrant area surrounding Clackamas, Oregon! Nestled in the picturesque Pacific Northwest, Clackamas offers a perfect blend of natural beauty and urban amenities, with access to stunning landscapes like Mt. Hood National Forest and the scenic Clackamas River. This region boasts a thriving job market and a growing economy, presenting endless possibilities for career advancement. From the delightful cuisine at local favorites like the Clackamas Town Center to the rich cultural scene including the Clackamas Repertory Theatre and the North Clackamas Arts Guild, this area is brimming with charm and opportunities waiting for you to seize. Discover why Clackamas is the ideal place to kickstart your career and join us in finding your dream job today!