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Program Manager for Withdrawal Management

Tacoma, WA 98402

Industry: Operations/Administrative Job Number: 65717

What we' re looking for:

Our ideal candidate is an innovative leader who can inspire others. You must bring a passion for the people we serve and understand a trauma informed therapeutic recovery model. Success in this position requires the ability to effectively manage a multi-disciplinary team, make difficult decisions with transparency and integrity, and have a demonstrated record of guiding clinical staff in providing appropriate counseling and interventions to support initial phases of recovery from addiction treatment.

The Program Manager for Withdrawal Management possesses a broad knowledge of mental health and substance abuse disorders. The Program Manager will provide clinical supervision and oversight for our Withdrawal Management team as well as its 16-bed residential treatment facility. The incumbent is responsible for the administrative functions at the facility, overall program management, direct oversight of clinical as well as all facility staff, and managing the daily on-site operations of the residential facility.

The Program Manager must be knowledgeable about addiction as a disease; Code of Ethics, management, training and supervision techniques; Federal, state and local laws/standards; Best practice and evidence based models.

What you will do:
  • Oversee the implementation and delivery of services by clinical staff. The incumbent is required to develop/enhance clinical programming that meets the unique needs of the client population with fidelity to established models.
  • Use evidence-based models to drive program development, implementation and assure fidelity to best practice.
  • Work with the Inpatient Behavioral Health Director on initiatives for effective clinical services.
  • Enhance collaboration and cooperation between service lines to ensure service integration.
  • Provide clinical supervision to direct service staff by assuring that training and supervision occur.
  • Accurately assess and meet clinical training and supervision needs by using program data and best practices.
  • Foster teamwork and a positive work environment
  • Prepare and participate in audits, peer reviews, and agency Continuous Quality Improvement initiatives.
  • Coordinate care and services with external case managers, managed care operators, licensing, funding and contracting agencies.
  • Perform case review and diagnosis within scope of license.
  • Oversee clinical record management according to agency practice; prepare and/or audit reports utilizing agency electronic clinical documentation system.
  • Implement Quality Improvement activities to include: recommend program standards and measurements for continuous quality improvement, monitor provision of services, evaluate program and identify strengths/weaknesses, and manage problem resolution and implementation of supervisor approved program modifications.
  • Develop approaches to improve client engagement in needed ongoing services and utilization of internal/external resources.
  • Supervises patient care and nursing services per WAC
  • Meet regularly and confer with Physician and Physician Assistant
  • Review and make recommendations to improve program and nursing policies, procedures and practices
  • Maintain licenses and certifications for the facility
  • Respond to licensing bodies, and ensure operations are in compliance with regulations
  • Maintain and update clinical and program administrative policies and procedures per WAC
  • Select, supervise, train, develop and evaluate staff
  • Ensure patient confidentiality
  • Ensure patients are informed of their rights, including their rights to file a grievance
  • Ensure that patient treatment is provided in accordance with doctor’ s orders and the patient’ s individual health care plan
  • Monitor and secure documentation of staff licenses and credentials
  • Ensure implementation of assessment, treatment, continuing care, transfer and discharge plans in accordance with the appropriate WAC
  • Other duties as required

What you will need:
  • Master’ s Degree in Counseling, Psychology, Social Work, or related field from an accredited college or university.
  • Experience in medical practice, to include five (5) years of supervisory experience in a State licensed chemical dependency treatment facility
  • Active licensure, i.e. RN, LCSW-C
  • Chemical Dependency Professional Certification
  • Both clinical and supervisory experience
  • Knowledge of RCWs and WACs for inpatient withdrawal management facility
  • Knowledge of governance boards, such as the Federal Drug Enforcement Agency and the Board of Health

MDC is an equal opportunity employer that values excellence, integrity, human potential, inclusion and equity. We do not discriminate on the basis of race, color, national origin, sex, religion, creed, age, marital status, veteran status, sexual orientation, gender identity and expression, disability, or other classifications protected by applicable laws and welcome candidates with diverse experience and backgrounds to apply.

Job Type: Full-time

Experience:
  • Supervising in Chemical Dependency Treatment Facility: 5 years (Required)

Education:
  • Master' s (Required)

License:
  • Chemical Dependency Professional Certification (Required)

Benefits offered:
  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts

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