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National Account Service Coordinator
Industry: Operations/Administrative
Job Number: 84865
Job Description
Opening: National Account Service Coordinator
Location: Wilsonville, OR 97070
Pay: $50-60K DOE!
Schedule: Full-time Monday – Friday; 8:00 AM - 5:00 PM
Who We Are:
We are a detail-oriented, high-standard service provider looking for a National Account Service Coordinator who can be the operational backbone of our team. We value precision, reliability, and clear communication, ensuring every client request is handled with the highest level of care and professional integrity.
What You’ll Do:
As the National Account Service Coordinator, you’ll be the "command center" for our service requests. You’ll manage the full lifecycle of work orders, ensuring every job is documented, every vendor is compliant, and every invoice is accurate.
You will:
- Manage service requests from intake to closeout, coordinating all scheduling and field communication
- Request quotes and lead times from manufacturers to ensure timely material procurement
- Prepare itemized quotes for additional work with clear, detailed scopes
- Coordinate with subcontractors and vendors to ensure compliance (COIs, W9s, etc.)
- Serve as the primary point of contact for customers, technicians, and internal stakeholders
- Maintain organized job files, ensuring all photo documentation and material lists meet policy standards
- $50-60k/year (DOE)
- Paid Time Off (PTO)
- 50% employer-paid medical coverage
- Christmas week off
- Thanksgiving 27th & 28th off, plus all standard holidays
- Professional development and career growth opportunities
- A collaborative, energetic, values-driven work environment
- A leadership team that values your expertise and input
- Experience coordinating service work orders, dispatch, or project administration
- Strong quoting and documentation skills; ability to write clear scopes and itemize labor
- Comfortable working with manufacturers, vendors, and subcontractors; strong follow-up habits
- High attention to detail, especially around policy compliance and billing accuracy
- Strong written and verbal communication; able to coordinate multiple stakeholders
- Proficiency with spreadsheets and service management/CRM systems
Preferred:
- Experience in construction or trades service industries
- Familiarity with National Account service policies
Next Steps:
Please submit your resume or call Amber at 503-594-2000 to schedule a time to chat!
Meet Your Recruiter
Amber O'Donnell
Branch Manager
My name is Amber O’Donnell and I am a born and raised Oregonian. I love the Pacific Northwest and have pretty much decided I will never live anywhere else!! I love to spend my time camping, riding my banshee in the sand and watching my youngest play softball! I am married to a wonderful man, who has taught me to love unconditionally and has been there for me and my girls. I have two daughters, 24 & 17 and am a grandmother of 2 spunky little girls. Most of all I love to make people laugh, it makes my day to put a smile on someone’s face. Being the Branch Manager at Opti Staffing is very rewarding and never gets old!
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Login to save this search and get notified of similar positions.About Wilsonville, OR
Ready to kickstart your career in Wilsonville, Oregon? This vibrant city, located in the beautiful Willamette Valley just south of Portland, offers a perfect blend of natural beauty and urban amenities. Known for its high quality of life, Wilsonville boasts scenic parks like Memorial Park and Graham Oaks Nature Park, ideal for outdoor enthusiasts. With proximity to popular attractions like the World of Speed Museum and the Wilsonville Family Fun Center & Bullwinkle's Restaurant, there is always something exciting to explore. Don't miss out on the local culinary scene, with diverse dining options ranging from farm-to-table restaurants to cozy cafes. Whether you're into arts and culture or outdoor adventures, Wilsonville has something for everyone. Check out our job opportunities in this dynamic region today and embark on a rewarding career journey right here in Wilsonville!