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Customer Account Specialist
Industry: Operations/Administrative
Job Number: 84880
Job Description
Customer Account Specialist
**DIRECT HIRE**
Location: Chandler, AZ
Pay: $22–$26/hour DOE
Schedule: Full-Time | Monday–Friday
Who We Are:
We are partnering with a global leader that supports some of the world’s largest manufacturers in semiconductor, microelectronics, pharmaceutical, life sciences, and medical device industries. This company operates in highly controlled, technical environments and is known for precision, reliability, and exceptional customer service. If you enjoy working in a fast-paced, detail-driven environment where accuracy matters, this is a great opportunity.
What You’ll Do:
• Build and maintain strong relationships with new and existing customers
• Handle customer inquiries via phone and email with professionalism and urgency
• Process purchase orders and customer requests accurately in internal systems
• Perform order entry, order management, stock reporting, and data input
• Coordinate with warehouse teams on standard, urgent, and specialty orders (kitting, assembly, etc.)
• Compile and analyze reports for customers
• Manage lead times and proactively communicate updates
• Escalate issues or trends that could impact service levels
• Support client-facing colleagues to ensure top-tier customer service
What’s In It for You:
• Stable, growing international company
• Competitive pay
• Team-oriented environment
• Opportunity to work with high-profile multinational customers
• Long-term career growth potential
• Professional development in supply chain and account management
What You Need to Have:
• Experience in a similar customer service, account support, or order management role
• Strong communication and organizational skills
• Excellent time management and multitasking ability
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with ERP, WMS, or other inventory management systems
• Ability to work in a fast-paced, detail-focused environment
The Musts:
• Passion for delivering first-class customer service
• Proactive mindset with strong problem-solving skills
• Ability to prioritize and stay organized under pressure
• Flexible, team-oriented attitude
• Strong attention to detail
• Experience with SAP
• Background working with spare parts, machine parts, automotive parts, or technical products
• Experience supporting multinational or industrial customers
Next Steps:
Please respond with an updated resume to schedule an interview!
Meet Your Recruiter
Amber O'Donnell
Branch Manager
My name is Amber O’Donnell and I am a born and raised Oregonian. I love the Pacific Northwest and have pretty much decided I will never live anywhere else!! I love to spend my time camping, riding my banshee in the sand and watching my youngest play softball! I am married to a wonderful man, who has taught me to love unconditionally and has been there for me and my girls. I have two daughters, 24 & 17 and am a grandmother of 2 spunky little girls. Most of all I love to make people laugh, it makes my day to put a smile on someone’s face. Being the Branch Manager at Opti Staffing is very rewarding and never gets old!
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Ready to jumpstart your career in the vibrant job market of Chandler, Arizona? Nestled in the heart of the picturesque Sonoran Desert, Chandler blends a thriving economy with a laid-back Southwestern charm. Boasting a robust tech sector, diverse culinary scene, and a range of outdoor recreational activities, Chandler offers an ideal blend of work and play. Home to iconic landmarks like the Chandler Center for the Arts, Tumbleweed Park, and the annual Ostrich Festival, this bustling city provides a dynamic backdrop for professional growth. Explore our job listings today and uncover the exciting career opportunities waiting for you in Chandler!