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Call Center Specialist
3841 Piper St., #T100 Anchorage, AK 99508 US
Job Description
OPTI STAFFING GROUP IS HIRING
Opening: Call Center Rep
Location: Anchorage, AK
Pay: $20 – $25 per hour, DOE with benefits
COMPANY INFO:
We’re partnering with a professional office that is looking for a reliable and detail-oriented Call Center Specialist to support their busy front-line communication hub. This is an excellent opportunity to join a fast-paced team where your role makes a direct impact every day.
WHAT YOU’LL DO:
REQUIREMENTS:
BENEFITS:
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7006 and we’ll set up a time to meet!
__
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
Opening: Call Center Rep
Location: Anchorage, AK
Pay: $20 – $25 per hour, DOE with benefits
COMPANY INFO:
We’re partnering with a professional office that is looking for a reliable and detail-oriented Call Center Specialist to support their busy front-line communication hub. This is an excellent opportunity to join a fast-paced team where your role makes a direct impact every day.
WHAT YOU’LL DO:
- Manage incoming calls in a friendly and professional manner
- Direct callers to the appropriate team member or department
- Handle urgent and emergency calls following established procedures
- Retrieve and deliver voicemail and after-hours messages promptly
- Maintain on-call schedules and internal staff directories
- Document messages, contacts, and updates with accuracy
- Ensure phones are properly opened/closed and routed each day
- Assist with administrative tasks such as returned mail or updated contact info
- Uphold strict confidentiality while serving as a reliable first point of contact
REQUIREMENTS:
- High school diploma or equivalent required
- One year of prior call center, switchboard, or high-volume customer service experience preferred
- Strong computer skills and ability to learn phone systems quickly
- Professional communication style, with excellent listening and problem-solving skills
- Ability to stay focused, organized, and calm under pressure
- Comfortable handling a high call volume and multitasking in a busy environment
BENEFITS:
- Competitive hourly pay ($20–$25 DOE)
- Health, dental, and vision insurance options
- Paid time off and holiday pay
- Supportive and team-oriented workplace culture
- Opportunities to grow your skills and career
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7006 and we’ll set up a time to meet!
__
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
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Ready to embark on an exciting career journey in Anchorage, Alaska? Explore our job opportunities and discover the endless possibilities for growth and success in this vibrant city. Anchorage, the largest city in the state of Alaska, offers a unique blend of urban amenities and breathtaking natural landscapes. Imagine being able to immerse yourself in the rich history and culture of the Alaska Native Heritage Center, catch a show at the Alaska Center for the Performing Arts, or witness the stunning Northern Lights at Flattop Mountain. Savor the delicious local seafood cuisine, go kayaking in the pristine waters of Turnagain Arm, or take a hike in Chugach State Park on your days off. Join us in Anchorage and experience a one-of-a-kind career adventure in the Last Frontier!