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Dispatcher

Anchorage, AK 99518

Industry: Operations/Administrative Job Number: 77536

Job Description


OPTI STAFFING GROUP IS HIRING!

Opening: Dispatcher

Location: Anchorage, Alaska

Schedule: Monday – Friday, 8am – 5pm

Pay: $22 - $26 + BENEFITS

 

WHAT YOU’LL DO:
  • Scheduling all inspections and repairs using Service Software
  • Maintain 2 weeks of full day scheduled work for all assigned technicians and apprentices
  • Ensure technicians have all necessary supplies, tools, and equipment required for each job
  • Attach previous notes to new jobs created so the technician can see what was done
  • Working with customers’ requests to schedule our services
  • Take inbound repairs requests, enter orders in computer, and dispatch as necessary
  • Interacting with vendors, subcontractors, and internal customers
  • Communicate schedule with customers and offer support over the phone
  • Communicate directly with repairmen and help assist with any issues as they arise by responding within 20 minutes
  • Review and complete jobs on a daily basis within
  • Backup to other department dispatchers, as necessary
  • Answer service phone line and direct customer calls

 

WHAT’S IN IT FOR YOU:
  • Continue Professional Growth
  • Competitive Salary
  • Permanent Schedule; M-F, 8am-5pm
  • Medical, Dental, & Vision Benefits
  • Retirement/401k, PTO/Vacation, & Holiday Pay Benefits

 

 

 

WHAT YOU NEED TO HAVE:
  • Must be consistent and dependable with attendance, must have strong organizational skills, and must have a positive attitude
  • Must be detail oriented
  • Must have excellent customer service skills
  • Must have excellent communication skills &  phone etiquette
  • Must be able to multi-task and manage your time
  • Must be punctual, reliable, and a team player
  • Must be able to quickly adapt to changing circumstances and customer needs
  • Must be able to work within our accounting/business software, and use Microsoft Office programs efficiently

 

NEXT STEPS:

Submit your application or send your resume to [email protected] then call 907-222-7007 to set up an interview.

Meet Your Recruiter

Charlyn McIntyre
Senior Operations Recruiter

I’m a sarcasm connoisseur who is an aspiring Lululemon Ambassador! BUT, aside from that & more importantly, I am the Senior Operations Recruiter for the Anchorage office. I specialize in helping my clients hire any & all clerical positions within Customer Service, Administration, Accounting, & Management! “Enjoy” isn’t a word I would use when describing my relationship with Opti. In fact, it would be an understatement. I LOVE, ADMIRE, & BLEED Opti for what it was built on & how it has evolved. I love every angle & aspect of my career because of the education, the growth, the doors, & the blessings it has afforded me. Having the privilege to curate the success of others & hearing how my direction has positively impacted them, has been life changing & intangibly rewarding. If you or anyone you know is hiring or looking for work, allow me to be your go-to Operations Recruiter because as a successful President’s Club Member of Opti Staffing Group, you won’t regret working with me! For all business/employment inquiries, please contact me at 907-222-7007 or [email protected]

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