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Customer Service Transportation Receiving

Seattle, WA 98106

Industry: Professional Job Number: 66096

The receiving customer service representative is  a very visible face of the company and we are looking for someone with a great attitude, clear communication and ability to handle multiple tasks.

• Strong commitment to excellent customer service.

• Work directly with clients and trucking  cargo for shipment.

• Document cargo bookings.

• Enter  documents into scanning (Imaging) system.

• Rates Bills of Lading using company’ s computer program.

• Answers variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and transportation procedures.

• Performs audit to ensure accuracy of customer billing.

• Daily physical presence is required.

 

QUALIFICATIONS:

Experience in transportation or shipping is preferred

Ability to write clearly and be understood.

Ability to effectively present information and respond to questions from groups of managers, customers, employees, service partners and the general public.

MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area and circumference.

• PC Skills Required: Windows, Word, Excel, Explorer, Outlook

• Keyboard and ten key by touch

• Employee must enjoy the challenge of working in a multiple task - fast paced environment.

• Employee must possess a genuine desire and skill to meet the customer' s needs in the most efficient manner possible.

• Ability to meet a regular work schedule.

• Ability to plan, organize and prioritize work to meet schedules/deadlines.

• Ability and willingness to work overtime as required.

• Ability to work alone or as part of a team with minimal supervision.

• Ability to change focus and job duties in a fast moving, time restricted environment

 

$17-$18 per hour with benefits

 

Contact us today for immediate interviews!

Michelle Kovacich

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