SEARCHING FOR NEW CAREER OPPORTUNITIES?
Let Opti Staffing Group s professional recruiters help you identify and explore your options.
Customer Service & Sales Representative
Job ID:
85695
Job Description
Customer Service & Sales Representative
Location: Vancouver, WA
Pay: $20.00 - $25.00 per hour DOE
Schedule: Full-Time | Monday-Friday | Day Shift
Who We Are:
Opti Staffing Group is partnering with a well-established industrial distribution company that has proudly served customers throughout the Pacific Northwest for decades. Known for exceptional service and quality products, this company offers a supportive team environment where employees are valued and have opportunities to build long-term careers.
What You’ll Do:
- Provide outstanding customer service by assisting customers with product inquiries, pricing, and order status.
- Process customer orders from quote through delivery with accuracy and attention to detail.
- Build and maintain strong relationships with new and existing customers.
- Identify customer needs by asking thoughtful questions and recommending the best solutions.
- Prepare quotes and support customers throughout the sales process.
- Coordinate with warehouse personnel to ensure timely shipping, receiving, and order fulfillment.
- Support the outside sales team with account management and exceptional customer service.
- Maintain accurate customer and order records within company systems.
- Resolve order discrepancies, shipping issues, and customer concerns professionally.
- Collaborate with teammates to deliver an outstanding customer experience every day.
What’s In It for You:
- Full-time, Monday-Friday schedule with work-life balance
- Competitive pay based on experience
- Supportive, team-oriented work environment
- Hands-on training and ongoing product knowledge development
- Long-term career growth and advancement opportunities
- Join a respected company with a strong reputation in the industry
What You Need to Have:
- Previous experience in customer service, inside sales, account management, or a relationship-focused role.
- Strong communication and interpersonal skills with the ability to build customer trust.
- Comfortable spending a significant portion of the day assisting customers over the phone.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong attention to detail and accuracy.
- Computer proficiency and experience with order entry or ERP systems is a plus.
- Positive attitude, strong work ethic, and willingness to learn.
- Previous experience in the commercial pipe industry is a plus, but not required.
The Musts:
- Excellent customer service and communication skills
- Reliable attendance and professional work ethic
- Ability to multitask in a fast-paced office environment
- Customer-first mindset with strong problem-solving abilities
- Team-oriented attitude with the ability to work independently
- Eagerness to learn new products and processes
Preferred:
- Experience in industrial distribution, commercial pipe, plumbing, construction materials, or mechanical products.
- Previous inside sales or industrial customer service experience.
- Experience supporting both customers and outside sales teams.
Next Steps:
Interested in this opportunity? Please respond with an updated resume!
For additional information, contact:
Isabel Jimenez
(360) 553-7217
[email protected]
Keyshawn Thomas
(360) 553-7218
[email protected]
#LI-KT1
About Vancouver, WA
Ready to embark on a career adventure in the vibrant job market around Vancouver, Washington? Known for its stunning natural beauty with close proximity to the majestic Columbia River Gorge and the lush Mount St. Helens, Vancouver boasts a perfect blend of urban amenities and outdoor recreation. Dive into the local culture by exploring the Fort Vancouver National Historic Site or catching a performance at the Clark County Historical Museum. With a thriving food scene offering a mix of Pacific Northwest flavors and global cuisines, along with a range of art galleries, theaters, and the gorgeous Esther Short Park in the heart of downtown, Vancouver, WA is the ideal place to grow both personally and professionally. Explore our job opportunities now and make your next career move in this enchanting region!