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Customer Service Representative

Operations/Administrative

Job ID: 85247

Job Description


OPTI STAFFING GROUP IS HIRING!  

Opening: Customer Service Representative  

Location: NW Portland, OR  

Pay: $23-28/hr DOE!  

Schedule: Full-time Monday – Friday; 8:00 AM - 4:30 PM  

Who We Are: 

A well-established local commercial printing company in NW Portland is seeking a motivated, energetic, and customer-focused Customer Service Representative to join our fast-paced and collaborative office environment. If you're a proactive problem-solver with a positive attitude and a passion for delivering excellent service, we’d love to hear from you!

What You’ll Do: 

You will support customers, vendors, and team members through various communication channels, process orders by analyzing data, and maintain organized records. You’ll work both independently and collaboratively within a communicative team environment. Success in this role requires strong communication skills, attention to detail, customer service excellence, tech confidence, and creative problem-solving under pressure.

What’s In It For You: 
  • Working for a company with a family-like atmosphere! 
  • Pay is $22- $28/hr
  • Lots of extensive training! 
  • Opportunity for growth! 
  • Company 100% paid benefits – Medical, Dental, Vision! 
  • 8 Paid Holidays, PTO and Vacation! 
  • 401k Match 
  • Business Casual! 

What You Need to Have: 

The Musts: 
  • Assisting customers, vendors, and coworkers via phone, email, and messaging
  • Analyzing data from various sources to process customer orders
  • Maintaining accurate and organized records
  • Collaborating with a supportive and communicative team while also working independently
  • Strong written and verbal communication skills
  • A sharp eye for detail (you catch things others might miss)
  • A natural at providing excellent customer service
  • Confidence using computers and learning new systems
  • A creative problem-solver who stays calm under pressure

Next Steps 

Please submit your resume or call Amber at 503-594-2000 to schedule a time to chat! 


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Job Requirements


Meet Your Recruiter

Amber O'Donnell
Amber O'Donnell
Amber O'Donnell

Branch Manager

My name is Amber O’Donnell and I am a born and raised Oregonian. I love the Pacific Northwest and have pretty much decided I will never live anywhere else!! I love to spend my time camping, riding my banshee in the sand and watching my youngest play softball! I am married to a wonderful man, who has taught me to love unconditionally and has been there for me and my girls. I have two daughters, 24 & 17 and am a grandmother of 2 spunky little girls. Most of all I love to make people laugh, it makes my day to put a smile on someone’s face. Being the Branch Manager at Opti Staffing is very rewarding and never gets old!

About Portland, OR

Discover your next career opportunity in the vibrant city of Portland, Oregon! Known for its lush greenery, hipster culture, and thriving job market, Portland offers a plethora of growth prospects for job seekers. With a booming tech industry, picturesque parks like Forest Park and the iconic Portland Japanese Garden, a diverse culinary scene, and renowned art galleries like the Portland Art Museum, this city has something for everyone. Explore our job listings and consider joining the community that cherishes sustainability, creativity, and innovation. Let's find your perfect match in the City of Roses!

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