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Customer Service Representative
1801 E. 5Th Ave Anchorage, AK 99518 US
Job Description
Opening: Customer Service Representative (CSR)
Location: Anchorage, AK
Pay: $19.00 - $21.00 per hour
COMPANY INFO:
Opti Staffing is excited to partner with a locally owned and operated auto body shop in Anchorage. This shop has a strong reputation for quality repairs and excellent customer service, and they are seeking a friendly and capable Customer Service Representative to join their team. If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect opportunity for you!
WHAT YOU’LL DO:
- Handle a high volume of phone calls, assisting customers with scheduling appointments and answering inquiries.
- Work directly with customers and insurance companies to facilitate repair processes and ensure satisfaction.
- Maintain professional and courteous phone etiquette at all times.
- Perform basic computer tasks, including data entry and managing customer files.
- Provide exceptional customer service and ensure a smooth, positive experience for every client.
- Collaborate with team members to ensure efficient office operations.
REQUIREMENTS:
- Must have strong phone etiquette and experience handling heavy call volume.
- Basic computer skills, including proficiency in data entry and customer management systems.
- Ability to work well with others and maintain a positive, collaborative attitude.
- Previous experience in customer service is a plus, especially in the auto industry.
- Excellent communication and organizational skills.
- Ability to work Monday through Friday, 8am to 5pm.
BENEFITS:
- Competitive pay of $19.00 - $21.00 per hour (negotiable based on experience).
- Work with a locally owned business that values teamwork and customer satisfaction.
- Opportunity for professional growth and learning in the auto body repair industry.
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7006 and we’ll set up a time to meet!
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Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
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