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Customer Service / Health & Welfare
701 E Tudor Rd , Ste 200 Anchorage, AK 99503 US
Job Description
Opening: Customer Service / Health & Welfare
City: Anchorage, AK
WHO THEY ARE:
Alaska based Company is looking for a Health & Welfare Representative to fill a permanent position. Position is a great opportunity for someone with top notch computer skills and a strong desire for a growth opportunity in Employment Benefit Administrations.
WHAT YOU’LL DO:
The Health & Welfare Department is responsible for receiving and sorting Health and Welfare claims (Medical and Dental) for the plan participants and their dependants. This involves scanning and mailing claims to the TPA for processing.
Contact the participant or the provider to obtain the necessary backup for the claims. Draft letters to obtain needed information.
Answer participant and provider questions concerning status of payments, covered benefits, eligibility and other issues. Heavy phone work and ability to work in person with participant walk-ins.
Research and resolve payment questions. Determine if a payment has been made and if the claim was processed correctly.
Assist with the maintenance of participant files, scanning project and other projects office wide.
Assist with research and preparation of information for appeal meetings, stop-loss filings and subrogation cases.
Must be able to multi-task as this is a fast paced environment at times.
WHAT’S IN IT FOR YOU:
Schedule is 8-5 M-F
Salary range is $16 - $18 W/ a very competitive benefits package
100% paid for by the employer Medical/Dental/Vision
X2 Pension programs
Fun, fast paced and family-oriented environment!
WHAT YOU NEED TO HAVE:
The ideal candidate would have 2+ years in an administrative role and 1-year experience with some HR/Benefits Administration/EOB functions is highly preferred
- Proficient computer skills including data entry and 10-key by touch
- Well-organized, detail-oriented and self-motivated
- Experience using MS Word/Excel, and Outlook
- Enthusiastic, positive outlook, and the ability to multi-task
- Willingness to work hard and have flexibility for overtime
- Strong Communication skills are required
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-222-7010 and we’ll set up a time to meet!
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Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
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