We are excited to hear from you and have a chance to meet you!
Please complete our application including the Education and Employment History sections. Be sure to attach a resume.
Bilingual Account Specialist
504 42nd st NE Suite #102 auburn, WA 98002
Bilingual Customer Service Representative
We are looking for Bilingual Customer Service Representatives who will provide customer service and sales support to the supplier base and internal company end-users.
To be considered for this Job, you MUST have:
- Fluent in English and Japanese, Chinese or Korean
- High school diploma or equivalent
- At least 2 years of previous customer service experience
- Solid computer skills beyond the basic level
- Strong attention to detail
- Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “ go the extra mile” for the customer
- Self-starting, dependable, accepts ownership, drives own goals/performance
- Flexible in scheduling and available for overtime as needed
We prefer you have:
- College degree
- Experience in the aerospace industry, especially in a customer service, sales, or purchasing role
You’ ll be responsible for:
- Provide customer service regarding material and order status via phone and/or email.
- Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)
- Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.
- Create, update, or maintain various reports regarding issues, orders, and sales results.
- Will complete order entry or quote preparation as needed/assigned.