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Automotive Service Writer

Portland, OR 97266

Industry: Skilled Trades/Light Industrial Job Number: 81569

Job Description


Automotive Service Manager
Location:  SE Portland, OR
Pay: $60k + commission & bonus
Hours: Open from 7am-6pm | Hours flexible, 8hr shifts | Mon-Fri

Who we are:
We are a highly regarded automotive repair shop located in Portland, OR and Vancouver, WA. We provide full-service auto repair. We are looking for an apprentice or technician to join our team.

What’s in it for You:
  • Salary: $60k + commission & bonus
  • Work/Life Balance
  • Medical, Dental and Vision
  • IRA
  • Generous Paid Time Off, vacation and sick days
  • Stipend to buy your own tools
  • Repair your vehicle here, getting parts at cost!

What You’ll Do:
  • Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations
  • Ensure customer satisfaction throughout the service experience, from appointment scheduling and vehicle drop-off to final vehicle delivery, by maintaining open communication and delivering exceptional service
  • Develop and maintain effective relationships with other departmental managers to ensure efficient coordination and communication between departments
  • Ensure compliance with all laws, regulations, and dealership policies related to service department operations, including safety, environmental, and customer service standards
  • Provide guidance, training, and support to service department employees to improve performance, develop skills, and enhance career growth opportunities
  • Monitor service department performance through the use of key performance indicators (KPIs) and take corrective action as needed to improve results
  • Manage inventory levels and ensure accurate record-keeping to minimize loss and promote profitability
  • Develop and implement effective marketing and sales strategies to promote service department business and increase revenue

  • Degree or certification in automotive technology, business administration, or  related experience
  • 5+ years of experience managing an automotive service department or related operation
  • Strong leadership and communication skills, with the ability to motivate and manage a team
  • Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment
  • Knowledge of automotive systems, diagnostics, and repair procedures
  • Proficient computer skills, including knowledge of automotive service management software
  • Ability to build and maintain effective relationships with customers, vendors, and internal stakeholders
  • Valid driver's license and clean driving record

Next Steps:
Click ‘Apply’ and you are halfway there! You can also reach out to Mischa at 503 262-8700 or by email at [email protected]


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About Portland, OR

Discover your next career opportunity in the vibrant city of Portland, Oregon! Known for its lush greenery, hipster culture, and thriving job market, Portland offers a plethora of growth prospects for job seekers. With a booming tech industry, picturesque parks like Forest Park and the iconic Portland Japanese Garden, a diverse culinary scene, and renowned art galleries like the Portland Art Museum, this city has something for everyone. Explore our job listings and consider joining the community that cherishes sustainability, creativity, and innovation. Let's find your perfect match in the City of Roses!