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Automotive Service Manager

Portland, OR 97266

Industry: Skilled Trades/Light Industrial Job Number: 81569

Job Description


Automotive Service Manager
Location:  SE Portland, OR
Pay: $60k + commission & bonus
Hours: Open from 7am-6pm | Hours flexible, 8hr shifts | Mon-Fri

Who we are:
We are a highly regarded automotive repair shop located in Portland, OR and Vancouver, WA. We provide full-service auto repair. We are looking for an apprentice or technician to join our team.

What’s in it for You:
  • Salary: $60k + commission & bonus
  • Work/Life Balance
  • Medical, Dental and Vision
  • IRA
  • Generous Paid Time Off, vacation and sick days
  • Stipend to buy your own tools
  • Repair your vehicle here, getting parts at cost!

What You’ll Do:
  • Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations
  • Ensure customer satisfaction throughout the service experience, from appointment scheduling and vehicle drop-off to final vehicle delivery, by maintaining open communication and delivering exceptional service
  • Develop and maintain effective relationships with other departmental managers to ensure efficient coordination and communication between departments
  • Ensure compliance with all laws, regulations, and dealership policies related to service department operations, including safety, environmental, and customer service standards
  • Provide guidance, training, and support to service department employees to improve performance, develop skills, and enhance career growth opportunities
  • Monitor service department performance through the use of key performance indicators (KPIs) and take corrective action as needed to improve results
  • Manage inventory levels and ensure accurate record-keeping to minimize loss and promote profitability
  • Develop and implement effective marketing and sales strategies to promote service department business and increase revenue

  • Degree or certification in automotive technology, business administration, or  related experience
  • 5+ years of experience managing an automotive service department or related operation
  • Strong leadership and communication skills, with the ability to motivate and manage a team
  • Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment
  • Knowledge of automotive systems, diagnostics, and repair procedures
  • Proficient computer skills, including knowledge of automotive service management software
  • Ability to build and maintain effective relationships with customers, vendors, and internal stakeholders
  • Valid driver's license and clean driving record

Next Steps:
Click ‘Apply’ and you are halfway there! You can also reach out to Mischa at 503 262-8700 or by email at [email protected]


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