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Air Export Agent
2100 SW River Pkwy Portland, OR 97201
The Air Export Agent’ s primary responsibility is to review and process air export transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive, and timely customer service. Additional duties will include preparation of freight quotes, tracking of freight, and invoice processing. The Export Agent performs all duties correctly and in compliance with all government export/transportation regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
- Receive, review, and process high-volume and/or complex export transactions for client(s), including booking, documentation, and billing
- Process data through the Company’ s system, and submit shipment information to various government agencies as required
- Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
- Process bills of lading for outgoing shipments
- Track and review shipping status to ensure timely departure/delivery of freight; enter milestone data
- Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association and Code of Federal Regulations
- Create quotations for individual shipments, including estimating prices for the shipper and selecting transportation companies to use
- Minimum 1-2 years relevant work experience in the freight forwarding industry or logistics field
- Experience working in a warehouse a plus
- A high level of energy and a can-do positive attitude
- Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook
- Excellent verbal/written communication skills
Familiarity with CargoWise’ s Enterprise system a plus