Customer Service Representative

Tacoma, WA

Job ID: 57509 Industry: Executive

Our client, a  leader in the auto glass repair industry, is seeking a Customer Service Representative who is  professional,  energetic, creative and driven to deliver great results. This Glass Repair  industry leader  attributes their success to  their commitment to customer service, their quality of  work and the integrity and collegiality of their  employees.

The Customer Service Representative team member  will be responsible for assisting clients and potential customers with the utmost professionalism while  working hand in hand with the General Manager to provide the highest quality customer assistance.

This is an excellent full time, long term position with a well-known company.

Start Date:  Immediately

Hours: 8-4: 30pm or 9-5: 30pm

Pay: 14-18/hr

Benefits: Full paid Medical, Dental Insurance. Paid Vacation and Sick Leave after 1 year

The following is a winning profile
  • Excellent speaking skills, fluent in English.
  • Must have the ability to work well under pressure and work in a fast paced environment
  • Excellent communication and problem-solving skills, quick thinker.
  • The ability to establish rapport and credibility with customers, stores and peers while using a pleasant voice and maintaining composure
  • Proven Sales Skills to explain the types and cost of services offered as well as the skills to negotiate.
  • Ability to handle customer issues & complaints.
  • Excellent computer skills in a MS Windows environment including MS Word, MS Excel, Outlook, Customer Service Software.
  • Must be able to work independently, as well as in a team environment.
  • Industry Specific Experience or Similar Mechanical Industry Experience 
  • High School Diploma or equivalent

Required experience
  • CSR: 1 year

Rachel Lionheart


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