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Customer Service / Processing Representative

Bellevue, Washington

Job ID: 57637 Industry: Professional

A long-established Bellevue company is looking for an entry level administrative personnel that enjoys a challenge and wants to grow! Enjoy a beautiful office setting where your professional development is a priority and skies are the limit. In addition to a great team environment there are always snacks and drinks provided for employees! 
 

As a processor, you will communicate regularly with our clients, underwriters, and other team members to process submission and policies. We are seeking a candidate that can deliver superior customer service to our clients and team members. Someone who possess a positive, can-do attitude is a must. As well as, exceptional attention to detail, deadlines and effective communication skills. The ideal candidate will have a desire to learn and grow in the position.

Daily duties:

• Providing amazing customer service to our internal and external customers

• Proofreading polices to ensure compliance with internal controls and state guidelines

• Reviewing and completing data entry for policy applications or submissions

• Responding to clients, underwriters, and team members in a timely and professional fashion

• Assisting team members with problems and ensure a successful resolution

• Performing various clerical tasks related to policy issuance and upkeep

• Using internet based programs to file accurate policy information by deadline

• Ability to handle confidential material in a professional, ethical manner

 

A successful candidate will possess the following skills and abilities:

 

• Incredible attention to detail

• Self- drive to stay on task and commitment to seeing project through with limited supervision

• Ability to juggle multiple, competing priorities well, while staying organized

• Strong computer, keyboarding, and internet skills

• Excellent time management and organization skills

• Demonstrate integrity and professionalism

• Willingness to assist other departments and team members

• Ability to read, write, and communicate English well 


4 year degree strongly preferred

 

Pay: $13-14 an hour to start plus benefits and raise opportunities

Michelle Kovacich


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